Frequently asked questions.

- What services does Silk Road Supply offer?

We provide a full range of manufacturing and sourcing solutions, including factory sourcing, product management, quality assurance, and comprehensive logistics support such as dock-to-stock services, ocean, rail, and air transportation, import brokerage, USA Customs & Border Patrol assured compliance, and a network of 3PL providers for trucking and warehousing.

- Which countries do you source from?

We source from China, Thailand, and India, leveraging our extensive network and over 15 years of experience in these markets to ensure competitive pricing and high-quality products.

- How can Silk Road Supply help me start my business?

Whether you're launching a business, turning a hobby into a venture, or sharing a creative project, we offer tailored support from initial idea development to production and delivery, with transparent guidance and cultural consulting to navigate global markets.

- What makes Silk Road Supply different from other suppliers?

Our deep-rooted partnerships, on-the-ground expertise, and commitment to transparency set us apart. We provide a robust alternative to single-country sourcing, ensuring resilient, cost-effective solutions tailored to your needs.

- How do I book a consultation with Silk Road Supply?

Simply visit our website and use the "Contact Us" link to schedule a convenient time, where we can discuss your project and next steps.

- What is the process for quality assurance?

We conduct thorough quality checks at every stage, from production to delivery, ensuring your products meet the highest standards through our experienced on-site teams in China, Thailand, and India.

- Can you handle custom manufacturing projects?

Yes, we specialize in custom manufacturing and can work with you to bring your unique vision to life, offering personalized support throughout the process.

- How do I get started with Silk Road Supply?

Getting started is easy—reach out via our contact page or book a consultation. We’ll assess your needs, provide a tailored plan, and guide you through the sourcing and production process.

- What logistical support do you provide?

We offer end-to-end logistics solutions, including dock-to-stock support, ocean, rail, and air services, import brokerage, and a network of 3PL providers to ensure your products reach you efficiently and compliantly.

- How can I contact Silk Road Supply for more information?

You can reach us through our website’s contact form, email us at jrappa@silkroadsupply.com, or call us at +1(860)775-2110. We’re here to assist you at every step!